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Purchased in 2010-04
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I’ve mentioned it here and there, but it’s scattered because it was done before I started using Scrapbox, and I’d like to summarize it eventually.
Q: When was the original first published? →1993
- [[Workers with knowledge own the means of production]]
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Marx said that the greatest change that capitalism brought to society was the alienation of the working people. Workers did not have the means of production. They could produce only when they were lent increasingly expensive opportunities by capitalists. P.86
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The relationship between knowledge worker employees and the means of production is interdependent. Neither can function without the other. P.87
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A knowledge worker here is not just a “non-physical worker.” see knowledge worker.
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The knowledge society is not a society of bosses and subordinates.
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All of the jobs in knowledge work and most of the jobs in service work are not given. To improve productivity, we need to ask, “What should we expect from this work? Answering this question requires risky decision-making. Moreover, there is usually more than one option. Unless outcome to be obtained is clarified, productivity cannot be improved. P.108
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We need to consciously eliminate chores that do not contribute to results. Eliminating chores is the best way to improve productivity. p.114
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For every activity, we must ask, “Is it my primary job?”, “Is it necessary for my primary job?”, “Does it help my primary job?”, and “Does it make my primary job easier? If the answer is no, then it is a chore. It must be made a separate and independent task or eliminated. p.115
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The one doing the work knows more about the work than anyone else. Improvements in work should start with those that do the work. It is necessary to ask those who work to take responsibility for managing their own productivity. p.116 - Take responsibility for your own productivity gains
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Knowledge demands continuous learning from knowledge workers due to its constant change. It also demands continuous learning from service workers as a continuous self-improvement effort. Moreover, the best way to improve productivity is to let people teach. To improve productivity in a knowledge society, the organization itself must become a learning organization and a teaching organization. p.118 - Learning by Teaching = Exchange knowledge and learn from each other - Learning Organization = Learning Organization
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