transactive memory

• What is “transactive memory”? - Japan’s Human Resources Department.”
• [how to build a high-performance organization by learning from the world’s most advanced management science “Transactive Memory”｜#Organize Your Thoughts https://www.countand1.com/2016/10/implication-from-transactive-memory-to- build-high-performance-organization.html]

• “Who knows what” knowledge,

• This seems almost equivalent to sharing tacit knowledge in the SECI model.

  • https://twitter.com/tokoroten/status/1135441728608002048

• self-disclosure → psychological safety → chit-chat → self-disclosure

• Transactive memory is created by cycles of

  • https://twitter.com/tokoroten/status/1135442423545454592

• “Is it better for everyone in the organization to have such a transactive memory, or is it better for the organization to have someone like a “transactive memory shop” and have it centralized in that person?”

  • Paper recently published in the Academy of Management Journal (read later)
  • How is diversity in Japan, to be frank? / Interview with Shoei Iriyama, author of “The World’s Most Advanced Management Studies You Can’t Learn in Business Schools” (Interviewer: Yasuyuki Iida) | SYNODOS | Page 2

• There are a certain number of “information curators” who track, organize, and input a vast amount of information within the company.

  • A story about an employee who reads all the daily reports of about 500 people and is truly amazed at how well he keeps track of internal information | Cybozu Style

Q: Do you feel that the Cybozu curators were born spontaneously and you started calling them “curators”? A:

• Some people were originally interested in the activities of various people in the company.

• I was sticking my neck out because it was a free to watch situation.

• As the organization expanded, everyone began to see the benefit of such people’s activities.

• →Positive Feedback I think.

• It was done without any particular name in Cybozu.

• It’s called an “information curator.”

• Published in the on-demand media I thought this was the phenomenon of “positive feedback is now circulating and can be observed from outside the company”.

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