- Lecture given at [Tokyo Metropolitan University
- Engineers from IT companies talk about various topics under the title of āSpecial Lecture on Information and Communication
- tmutalks
- I gave a talk titled āWhat Iām thinking about,ā which was based on my interest in āDesigning ways to learnā at the time, and it was so well received that I gave the same talk for three years.
Slides below
What Researchers Working for Companies in the IT Industry are Thinking2015-09-18Special Lecture on Information and Communication at Tokyo Metropolitan UniversityCyboz LabsNISHIO Hirokazu
2 Iām here to talk about āwhat Iām thinkingā.
3The purpose of this place is not to āteach the right answerā.
4 where I learn what you think when you hear what I think.
Questionnaire 5You can write anything that comes to your mind after listening to the lecture, quantity is valued over quality.
Self-Introduction6Cybozu LabsResearch and development of technology that will serve as the foundation for the next generation of groupware
7What is Groupware?
8 Group + Software
Augmenting Human Intellect 9Augmenting Human Intellect: A Conceptual Frameworkā (1962)
Augmenting Group Intellect 10 software to augment group capabilities = groupware
human computer
Human + computer = augmented human human human
Human + computer = augmented human human human
A running history of the evolution of groupware
Email Software for multiple people to exchange written words
The written word can be conveyed much faster than a paper letter.
I assumed one-on-one, so if there were more than three people, problems would arise.
Multiple recipientsā¦ reply only to the senderā¦ forget to specifyā¦
Solution by having an intermediary.
Mailing ListNews GroupGroup ChatElectronic Bulletin Board
A āplaceā for multiple people to interact
Team and place are one to one Place and topic are one to many
Difficulty in following the flow of conversation when multiple topics are discussed.
Create a place for each topic to be bundled by two different solution approaches replies.
Discussion board groups, creating a place for each topic in advance, one-to-many team to place, one-to-many place to topic, and reduced cost of following the flow of conversation for each topic.
There is a high psychological barrier to speaking up after making a place
One person bulletin board, Twitter kintone people function, create a āplace where you can write anythingā tied to individuals rather than topics, informal communication, cost reduction for sharing thoughts and ideas
A running history of the evolution of groupware.
Cybozu uses their own products for their work.
We create our own software to augment the team and use it ourselves.
Human + computer = augmented human human human
Human + computer-enhanced human enhancement is customer value human
Augmenting Human Intellect 33Augmenting Human Intellect: A Conceptual Frameworkā (1962)
Four elements of human enhancement - 1: Artifacts - 2: Language - 3: Methodology - 4: Training
Four elements of human enhancement -1: Artifacts (e.g., software) -2: Language -3: Methodology -4: Training )
Four elements of human enhancement -1: Artifacts -2: Language -3: Methodology -4: Training ā Use 13 Training of skillsupNo matter how good the software is, it is useless unless people understand how to use it
Methods are not just software - creating software (artifacts) is not the only option - creating words to help people think - verbalizing and systematizing āways of doing thingsā - and Educate people on how to use them
Approaches other than software - Kyoto University Summer Design School - Nada School Saturday Lecture, Nagoya University āDesigning the way we learnā - āHow engineers learnā Gijutsu Hyoronsha - āSequel to How Engineers Learnā Cybozu Style - Cybozu Lab Youth Open Lecture (in preparation)
39 Running Introduction
40 To learn something new, you need to be aware of blind spots.
41
Observe reality without preconceptions and look for discrepancies with your understanding42
It is difficult to see without preconceived notions43 ā You donāt see it.
44 Reducing preconceptions by gaining more perspectives āother peopleāsā perspectives are useful
Is the ladder model useful? Some people are more knowledgeable, some less knowledgeable, some more knowledgeable, some less knowledgeable.
Is this model useful? More knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people
Learn from those with little knowledge.
A mental barrier created by the belief that there is nothing that can be taught to you, which you learn one way from someone other than yourself.
Exchange knowledge and learn from each other
50 Reducing preconceptions by gaining more perspectives āother peopleāsā perspectives are useful
Observe reality without preconceptions and look for discrepancies with your understanding51
52 Thatās what it takes to find and learn about blind spots.
53
54What you will learn
55The more abstract the knowledge, the more applicable it is.
56Memorize the answer to a concrete problem ā Learn how to solve that problem (abstract methodology) as much as possible ā Solve new problems
Can one learn 57 abstract methodologies without solving concrete problems?
58 that repeatedly abstracts from oneās own experience and fosters understanding.
Knowledge that cannot be applied unless it is connected to the ārootā of experience59 Rootless Knowledge Rooted Knowledge Applied
How do I know if the āunderstandingā I have developed within myself is knowledge I can apply? 60
61 āunderstoodā is only a hypothesis.
Letās test the hypothesis by experimentation62Verification: Did it turn out as expected?
Discussion of the results of the revised plan of action
Hypothesis Experiment Discussion of revised results of hypotheses
Understanding Behavioral Understanding Modification Result Consideration
Observe reality without preconceptions and look for discrepancies with your understanding66
How do you take the first step? Understanding Behavior Understanding Modification Results Consideration
Kyoto University Summer Design School - more rundown of what we did in the 3-day workshop - search āDesign for Learningā for details - will be made available as a video in the āLab Youth Open Lectureā in the future
Letās write 70 and then weāll figure it out.
71 eliminate the need to write down and remember everything that might be relevant first.
72 spread the writing on the desk.
73
74Human working memory is enhanced by paper and a desk (artifact) that allows us to see 100 items at a glance by spreading about 7 written items on the desk.
75Bottom-up group building.
76
77 top-down categorization would only push information into the framework of existing thinking. Bottom-up is important # Existing framework
78 bundle and put a nameplate on it.
79
80 bundled, summarized, and fronted to reduce the number of apparent pieces and reduce the burden on the brain.
Collected and bundled from the bottom up, Table 81.
82 illustration and writing
83
84 illustration is two dimensional, writing is one dimensional, and speaking to people is one dimensional, and if you want to communicate to people, you need to be one dimensional.
85 āOutput as text
86 writing and communicating it to others for feedback.
How do you take the first step? Write, summarize, illustrate, and communicate to others in writingDiscussion of modified feedback results of behavioral understanding
For me, this lecture isā¦ writing, summarizing, illustrating, writing, communicating to others, and discussing the results of the feedback feedback of the revised understanding of behavior.
Questionnaire Form 89: You can write anything that comes to mind after listening to the lecture, and quantity is valued over quality.
90
93
The closer you are, the less difficult it is to build up all of humanity > build up within your company > build up yourself.
95 Q: I want to strengthen the intelligence of my lab members. How can I do that?
96 A: Read more papers Q: How do I read more papers? āā.
Four elements of human enhancement -1: Artifacts -2: Language -3: Methodology -4: Training ā Use 13 Educational support software for skills (Artifact), circular lectures (Methodology), speed reading (Methodology), and article search software.
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