- Lecture given at [Tokyo Metropolitan University
  • Engineers from IT companies talk about various topics under the title of ā€œSpecial Lecture on Information and Communication
  • tmutalks
  • I gave a talk titled ā€œWhat Iā€™m thinking about,ā€ which was based on my interest in ā€œDesigning ways to learnā€ at the time, and it was so well received that I gave the same talk for three years.

Slides below

image What Researchers Working for Companies in the IT Industry are Thinking2015-09-18Special Lecture on Information and Communication at Tokyo Metropolitan UniversityCyboz LabsNISHIO Hirokazu

image 2 Iā€™m here to talk about ā€œwhat Iā€™m thinkingā€.

image 3The purpose of this place is not to ā€œteach the right answerā€.

image 4 where I learn what you think when you hear what I think.

image Questionnaire 5You can write anything that comes to your mind after listening to the lecture, quantity is valued over quality.

image Self-Introduction6Cybozu LabsResearch and development of technology that will serve as the foundation for the next generation of groupware

image 7What is Groupware?

image 8 Group + Software

image Augmenting Human Intellect 9Augmenting Human Intellect: A Conceptual Frameworkā€ (1962)

image Augmenting Group Intellect 10 software to augment group capabilities = groupware

image human computer

image Human + computer = augmented human human human

image Human + computer = augmented human human human

image A running history of the evolution of groupware

image Email Software for multiple people to exchange written words

image The written word can be conveyed much faster than a paper letter.

image I assumed one-on-one, so if there were more than three people, problems would arise.

image Multiple recipientsā€¦ reply only to the senderā€¦ forget to specifyā€¦

image Solution by having an intermediary.

image Mailing ListNews GroupGroup ChatElectronic Bulletin Board

image A ā€œplaceā€ for multiple people to interact

image Team and place are one to one Place and topic are one to many

image Difficulty in following the flow of conversation when multiple topics are discussed.

image Create a place for each topic to be bundled by two different solution approaches replies.

image Discussion board groups, creating a place for each topic in advance, one-to-many team to place, one-to-many place to topic, and reduced cost of following the flow of conversation for each topic.

image There is a high psychological barrier to speaking up after making a place

image One person bulletin board, Twitter kintone people function, create a ā€œplace where you can write anythingā€ tied to individuals rather than topics, informal communication, cost reduction for sharing thoughts and ideas

image A running history of the evolution of groupware.

image Cybozu uses their own products for their work.

image We create our own software to augment the team and use it ourselves.

image Human + computer = augmented human human human

image Human + computer-enhanced human enhancement is customer value human

image Augmenting Human Intellect 33Augmenting Human Intellect: A Conceptual Frameworkā€ (1962)

image Four elements of human enhancement - 1: Artifacts - 2: Language - 3: Methodology - 4: Training

image Four elements of human enhancement -1: Artifacts (e.g., software) -2: Language -3: Methodology -4: Training )

image Four elements of human enhancement -1: Artifacts -2: Language -3: Methodology -4: Training ā† Use 13 Training of skillsupNo matter how good the software is, it is useless unless people understand how to use it

image Methods are not just software - creating software (artifacts) is not the only option - creating words to help people think - verbalizing and systematizing ā€œways of doing thingsā€ - and Educate people on how to use them

image Approaches other than software - Kyoto University Summer Design School - Nada School Saturday Lecture, Nagoya University ā€œDesigning the way we learnā€ - ā€œHow engineers learnā€ Gijutsu Hyoronsha - ā€œSequel to How Engineers Learnā€ Cybozu Style - Cybozu Lab Youth Open Lecture (in preparation)

image 39 Running Introduction

image 40 To learn something new, you need to be aware of blind spots.

image 41

image Observe reality without preconceptions and look for discrepancies with your understanding42

image It is difficult to see without preconceived notions43 ā† You donā€™t see it.

image 44 Reducing preconceptions by gaining more perspectives ā€œother peopleā€™sā€ perspectives are useful

image Is the ladder model useful? Some people are more knowledgeable, some less knowledgeable, some more knowledgeable, some less knowledgeable.

image Is this model useful? More knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people teach less knowledgeable people

image Learn from those with little knowledge.

image A mental barrier created by the belief that there is nothing that can be taught to you, which you learn one way from someone other than yourself.

image Exchange knowledge and learn from each other

image 50 Reducing preconceptions by gaining more perspectives ā€œother peopleā€™sā€ perspectives are useful

image Observe reality without preconceptions and look for discrepancies with your understanding51

image 52 Thatā€™s what it takes to find and learn about blind spots.

image 53

image 54What you will learn

image 55The more abstract the knowledge, the more applicable it is.

image 56Memorize the answer to a concrete problem ā†’ Learn how to solve that problem (abstract methodology) as much as possible ā†’ Solve new problems

image Can one learn 57 abstract methodologies without solving concrete problems?

image 58 that repeatedly abstracts from oneā€™s own experience and fosters understanding.

image Knowledge that cannot be applied unless it is connected to the ā€œrootā€ of experience59 Rootless Knowledge Rooted Knowledge Applied

image How do I know if the ā€œunderstandingā€ I have developed within myself is knowledge I can apply? 60

image 61 ā€œunderstoodā€ is only a hypothesis.

image Letā€™s test the hypothesis by experimentation62Verification: Did it turn out as expected?

image Discussion of the results of the revised plan of action

image Hypothesis Experiment Discussion of revised results of hypotheses

image Understanding Behavioral Understanding Modification Result Consideration

image Observe reality without preconceptions and look for discrepancies with your understanding66

image

image How do you take the first step? Understanding Behavior Understanding Modification Results Consideration

image Kyoto University Summer Design School - more rundown of what we did in the 3-day workshop - search ā€œDesign for Learningā€ for details - will be made available as a video in the ā€œLab Youth Open Lectureā€ in the future

image Letā€™s write 70 and then weā€™ll figure it out.

image 71 eliminate the need to write down and remember everything that might be relevant first.

image 72 spread the writing on the desk.

image 73

image 74Human working memory is enhanced by paper and a desk (artifact) that allows us to see 100 items at a glance by spreading about 7 written items on the desk.

image 75Bottom-up group building.

image 76

image 77 top-down categorization would only push information into the framework of existing thinking. Bottom-up is important # Existing framework

image 78 bundle and put a nameplate on it.

image 79

image 80 bundled, summarized, and fronted to reduce the number of apparent pieces and reduce the burden on the brain.

image Collected and bundled from the bottom up, Table 81.

image 82 illustration and writing

image 83

image 84 illustration is two dimensional, writing is one dimensional, and speaking to people is one dimensional, and if you want to communicate to people, you need to be one dimensional.

image 85 ā†‘Output as text

image 86 writing and communicating it to others for feedback.

image How do you take the first step? Write, summarize, illustrate, and communicate to others in writingDiscussion of modified feedback results of behavioral understanding

image For me, this lecture isā€¦ writing, summarizing, illustrating, writing, communicating to others, and discussing the results of the feedback feedback of the revised understanding of behavior.

image Questionnaire Form 89: You can write anything that comes to mind after listening to the lecture, and quantity is valued over quality.

image 90

image

image

image 93

image The closer you are, the less difficult it is to build up all of humanity > build up within your company > build up yourself.

image 95 Q: I want to strengthen the intelligence of my lab members. How can I do that?

image 96 A: Read more papers Q: How do I read more papers? ā†“ā†“.

image Four elements of human enhancement -1: Artifacts -2: Language -3: Methodology -4: Training ā† Use 13 Educational support software for skills (Artifact), circular lectures (Methodology), speed reading (Methodology), and article search software.

image


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