2019-04-11 Contingency management and peacetime management are two different things.

  • What is the difference between emergency management and normal times management?
  • Emergency (Contingency Management)
    • The axis of value is less clear.
      • Like “survive.”
      • Catching up with and surpassing the West” is also a state of diminishing axes of value.
        • It is important to know if there are few axes of value.
        • An “emergency” is an example of a situation that arises.
    • Fewer axes, so you can discard what is not relevant to your axis from a lot of information.
      • One or a few people can make a decision.
        • Become an [Achievement-oriented organization
    • The word “leadership” conjures up images of one person leading many.
      • This is contingency management
    • Management in Ordinary Times
    • There are plenty of axes to grind in peacetime.
      • Reality is complex to begin with and cannot be expressed on a few axes.
        • I had no choice but to focus on some of them in an emergency.
      • It’s cognitively painful for one person to make decisions on multiple scales.
        • When one person tries to make a decision, it exceeds that person’s cognitive capacity.
      • I can’t make a choice between the two.
        • Difficult to determine “this information is not necessary.”
        • Makes it difficult for one person to grasp the whole picture.
        • Tend to get dragged down by Quantitative KPIs.
        • It’s hard to recognize a state with a variety of axes, so we jump to a simple scale.
        • We have abandoned a proper understanding of reality with its diverse axes, so the problem is usually a mismatch between simple KPIs and complex reality.
      • The cost of communicating information is greater.
        • Due to the difficulty of discarding
        • Both of the following increase the burden
          • To be transmitted in words.
          • Receiving and understanding words.
      • Best practices in this state are “transfers.”
        • Delegate decision-making to those who are positioned closer to specific information
        • Reduce the amount of information transfer required
        • The style of communicating a large amount of complex information from the person who has the information to the person who makes the decision, and then making a decision, is time-consuming & often leads to wrong decisions due to insufficient information communication.
        • Peacetime leadership does not try to centralize everything to itself.
          • Because that’s where the bottleneck is.
          • The role of repeatedly transmitting distant goals and guidelines for decision making becomes stronger.
          • Because information dissemination is easily scaled by software.
      • The scale will vary. - multidimensional organization.

BMOT20190411

2022/11/15 - I saw a discussion about the reforms that Elon Musk is making after acquiring Twitter that are undermining “psychological safety”. - Psychological safety is management in peacetime, and contingency management would be appropriate in Twitter’s current situation, where bankruptcy is a possibility.

@tokoroten: I feel like you don’t know the difference between Wartime Management and Peace Time Management! We’re talking about management in times of war, and you’re side-stepping the standards of management in times of peace, so the conversation is getting a bit muddled.


This page is auto-translated from /nishio/平時のマネジメント using DeepL. If you looks something interesting but the auto-translated English is not good enough to understand it, feel free to let me know at @nishio_en. I’m very happy to spread my thought to non-Japanese readers.