imageDiagram of correspondence between symbols and meanings.

  • 1: Alice has something she wants to express in a blur, but doesn’t know just the right word for it.
    • It may be that Alice simply doesn’t know, or there may not yet be a corresponding word in the world to begin with.
  • 2: I dare say that Alice could be expressed by a combination of existing words A and B.
  • 3: Bob hears that combination of A and B and thinks, I don’t understand; I don’t feel like A and B are well connected.
  • 4: Bob thinks for a while and says, “Well, if I think about it from this angle, perspective, and point of view, there is a relationship between A and B. This must be what Alice wanted to say! I’m sure that’s what Alice meant!
    • At this point Bob thinks, “I get it!” but of course it is an untested hypothesis whether this “interpretation” FB is consistent with what Alice “wanted to tell” F
    • This “I get it!” is still fuzzy in Bob’s brain, so he can’t tell Alice to verify it.

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  • 5: Bob tries to put this “I get it!” and thinks, “In essence, the relationship between A and B is the relationship between C and D.”
    • Here, “what we know” that had not yet been verbalized is being verbalized.
  • 6: And when I told that to Alice, she said, “What? That’s totally different. or something like that.

Through this kind of exchange, a common symbolic space is created for the two of them.

  • image
  • Each of us sees things differently from the perspective we originally had, but we arrive at a structure that allows us to do so without contradiction.

This “exchange” is a common experience and collaboration in the SECI model. Through this process, lingua franca is born for Alice and Bob.

  • If someone hasn’t gone through that process, I think, let’s try to express it in a way that they can understand it.
  • This adds constraints and costs to communication.

relevance


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