Case 1 (B2C)

  • Renting out an electronics store
  • Putting appearance prototypes on the shelf
  • Place catalogs and pop-ups (contextual prototypes)
  • No need to prototype features because consumer electronics retailers usually buy without trying features
  • Fake magazines and TV commercials available.
    • We can look for differences between the groups that saw it and those that didn’t. Case 2 (B2B)
  • If a product requires a higher-level decision, design it with that process in mind.
  • Research to identify medical equipment needs
  • Exterior prototypes installed.
  • Prototypes to confirm functionality are also available.
  • Prepare spec sheets and instructions as contextual prototypes
    • However, the majority of the instructions are for the previous product, with only the new features inserted post-its.
    • Handed out pre-order sheets, special offers available if you book here.
  • →40% of people purchase action

What users value

  • Feature
  • design
  • story

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