• Experts are not the people with the most knowledge.
  • Above average knowledge
    • Know enough not to be judged as “unknowledgeable.”
  • Can be contacted (SOC)
  • Have time to spare allocated to the project # disposable time # time discretion
  • There is an excuse for those who choose an expert to
  • Knowledge seekers have no knowledge, so they have no ability to identify who is highly knowledgeable.
    • Evaluate past performance in resolving problems.

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