Workers tend to talk a lot about what they did and how much they did it (and how hard it was). But others are not interested in “what and how much the worker did. They are only interested in “why we did the work” and “what we learned as a result.”

atrzdflw I was giving a long report to my boss at my last consulting firm about what I had done today, and he suddenly wrote ↓ on the whiteboard and explained it to me and I couldn’t stop thinking about it. image

relevance - I can only say I wandered around without direction.


This page is auto-translated from /nishio/作業者は作業を語りがち using DeepL. If you looks something interesting but the auto-translated English is not good enough to understand it, feel free to let me know at @nishio_en. I’m very happy to spread my thought to non-Japanese readers.