from Hatena2012-11-14
Lean Startup : Leverage memo 3 âEase of doingâ is important (p. 192)
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Ease of action. For a report to lead to action, the causal relationship must be clear. Otherwise Vanity Indicators. If total number of visits goes up or down, we donât know what to do.
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Clarity. If the data is not understandable to the reader, it is meaningless. I recommend using âpersonâ as the unit of measure because it makes it easier to understand.
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Ease of verification. Can the report be verified through other means (e.g., by asking the customer directly) to see if it is correct?
The third one is quite difficult.
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