This article explains what the new empathic writing mode in Listening Chat System is all about.

Many people in the world are not very good at writing. Especially the type of writing that communicates something to others and elicits action is more difficult than writing a memorandum.

  • empathic writing is a methodology in which ten questions are given and the answers are written on post-its and rearranged to form sentences. It is interesting that some of the questions focus on the reader’s emotions. I also wrote the preface to my book “The Intellectual Production of Engineers” using empathic writing.

  • The Listening Chat System is a system in which chatbots ask humans questions to help them put into words what has not yet been put into words. We have now added questions specifically designed to support writing to this listening chat system. We wondered if, by talking to the chatbot, we could create sentence parts and rearrange them to make writing easier than if we were to write from scratch on a blank piece of paper. This is an experiment to test this hypothesis.

By the way, some of you may have read this far and thought, “That’s no way to learn how to write. I am sorry, but I will not take care of such people this time. This is because we are still in the process of experimenting with this software, and there are many glitches compared to the dead methodologies in the world.

Any tool requires an investment in learning how to use it until you can create value with it. The author is not sure how much investment is still required for this software. Therefore, we do not recommend it to those who want easy and reliable results.

It seems that the learning cost of the Tools to organize your head Regroup is especially high, used after the parts are made. It seems that generic tools are difficult to learn at first because people don’t know how to use them. If that’s the case, wouldn’t it be nice to have a tutorial that limits the purpose and flexibility, and gives top priority to getting people to experience it? With this in mind, we have created an empathy writing mode that specializes in writing.

If you actually try it out and have a successful experience with good writing, we would be grateful if you could spread the word and give us feedback on how we can improve. Just being told that it is interesting will motivate me.


This text is the result of an experiment in actually using the Empathy Writing Mode to use sentences.

- Chat logs in [Listening Chat System
    - [[I hope it gives readers an idea of what the empathic writing mode I created today looks like.]]
- [[Tools to organize your head]] Export to Regroup and organize
    - [[Organizing with Regroup: Empathy Writing Mode Explained]]
  • I wrote this text while looking at the organized map

This page is auto-translated from /nishio/エンパシーライティングモードって何? using DeepL. If you looks something interesting but the auto-translated English is not good enough to understand it, feel free to let me know at @nishio_en. I’m very happy to spread my thought to non-Japanese readers.