from Wellhead 2022-01-19
- Understanding the System and Understanding the user
- Understanding what kind of pain points various users in the world have.
- Understanding of “how the system is designed.”
- Users may make misguided requests because they don’t understand the system, but the creator may also make misguided designs because they don’t understand the pain points of all users.
- So it is important for the creator to observe [the user’s honest reaction
- Ego search as a means to that end.
- Is it? (conclusion for now anyway)
- Ego search as a means to that end.
- It is also important for the creators themselves to become users. - dogfooding
relevance - systems thinking
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