đŸȘŽ Quartz 4.0

The real name-only rule is unreasonable.

May 04, 202210 min read

  • real name The limitation rule is unreasonable.
  • If you try to do it right, you can’t operate practically.
  • If you don’t do it right, it will be POLITICALLY-INCORRECT.

On 2020-02-05, a Japanese user of a social networking service who was using his real name was blocked for “violation of the real name rule”.

gfx: violation of the real name rule? ?This logic of QUORA is broken, isn’t it? However, it was a hassle to defend myself and I decided to deactivate my account. image

  • kenn: We apologize for any inconvenience caused. We have explained the background of this matter in detail in Trouble with Violation of the Real Name Rule - Inside Quora. We would appreciate it if you could read it and come back to us.

  • gfx: thanks for the reply.

    • In summary, Quora says, “English education by Japan’s Cultural Affairs Agency is strange and wrong. Only what we native English speakers say is correct when it comes to the alphabetization of names. I understood it to be an assertion that “we are not allowed to use Quora with the notation encouraged by the Agency for Cultural Affairs in Japan”.

  • kenn: I’ve changed the notation there, but it’s going to be hard in the short term to get them to swallow the policy change to make capitalized last names OK globally. I wonder how Facebook, for example, is doing?

  • gfx: I think it would be a good idea for Quora to stop being so arrogant that “our standards are the world’s standards” and to recognize cultural diversity a little more. I think it would be a good idea for Quora to stop being so arrogant that “our standards are the world’s standards” and to recognize cultural diversity a little more.

  • kenn: I understand the importance of diversity, of course, as the company has more diversity than the Silicon Valley average, but in this case, the odds are against us. I understand the importance of diversity, of course, but in this particular case, the rules seem unfair, not to Quora, but to other English users, because capital letters don’t look like real names (they look like abbreviations of something).

I wonder what Facebook is doing about it?

  • kenn: But I think it is possible to convince them if you try very hard to explain. I’ve seen examples of other companies applying the same real name system and allowing capital letters.

  • gfx: facebook certainly doesn’t allow all caps. However, it seems to allow the order family-name given-name. In other words, it appears that certain companies are arbitrarily deciding where to set the standard.

    • Anyway, I don’t think it is a good decision to say “your name is strange, so I’m going to ban your account”.

  • kenn: I see, Facebook has separate first/family names in the English version, so that is a consideration.

    • Yes, the block is not the same as ban when it comes to details, but in any case, it is a fatal mistake and we are sorry that users who do not have a problem are prevented from using the site. We would like to find a way to improve it.

  • gfx: I think it is a reasonable decision not to split the name fields like facebook does, but I think it would be better to go one step further and “not impose a specific culture on the name I think it would be better to go one step further and not impose a specific culture on the name field.

  • kenn: yes, I agree. I realized that such cultural clashes are inevitable when trying to fairly apply the rule of real name system.

    • However, it is certainly difficult to refute a rule when it is called “a long-standing rule on Facebook”. I would like to push with a counter-example in another major real-name service.

gfx: If you mean convincing your teammates, how about this.

  • @makotonagasawa: Quote: “If you’re seeing a cross-national list of names with all caps, and they’re all European, it’s because they’re respecting Hungarians.” Why do Europeans write their surnames in capital letters? - Quora

  • kenn: thanks. These two answers, both of them, have almost switched to talking about the backward and forward order. I was able to confirm the official French document, and am checking with the community manager of the French version to see if this has ever been an issue.

kenn: Also, like Facebook, consumer speech platforms can’t market mainland China, so they are without CJKV’s C. Special I’m also troubled by the fact that there are few allies who can push for a response. I will do my best.

  • gfx: I’m not demanding that we take the trouble to do anything, but simply that we do nothing. Is it so difficult to say that we should respect diversity and not exclude different cultures just because we don’t know or understand them?

  • kenn: Yes, as I have explained, the general idea of understanding different cultures is of course understood, but the “global” approval of capitalization of last names However, there is no agreement on one point: capitalization of surnames “globally” is not acceptable. As I mentioned in the article, it is also not practical to pre-check every time whether a person is Japanese or not.

  • kenn: So, I think a practical solution would be to automatically (forcibly) capitulate at the point of entry. It won’t solve the problem of cross-cultural acceptance, but it may solve most of the problems, since there will be no incidents of “being suddenly blocked at a later date and feeling angry at the unreasonable treatment”.

tkihira: looking: d5e3599 The Trouble with Violating the Real Name Rule - Inside Quora.Quora’s response. They disregard the decision of the Japanese Agency for Cultural Affairs and write a personal blog as evidence that “it does not work in the English-speaking world”. I am quite disappointed that Quora’s management is of such low quality.

  • ryukbk: I looked it up and found that in France, the first name is written first on official documents, etc., or the same name is used for both the first name and the last name, which may be indistinguishable, so the first name is written in capital letters. I found out that in France, the last name is written first on official documents, etc., and in some other countries in Europe and elsewhere, too, it seems to be the custom. in-capital-letters Why do French people write their surnames in capital letters?]

  • tkihira: yes, you can find a lot of things just by doing a little research. If you feel uncomfortable with your own sense, you should write so, but I am deeply annoyed that you are putting the blame on others, saying that in English-speaking countries


  • kenn: it is simply a fact that many people feel a sense of fakeness about capitalized last names, and it is the users who actually send in the “fake name” and problem reports. This is already an area of sensitivity, so I can only say that it is a cultural gap. The problem is compounded by the fact that Quora has separate spaces for each language.

  • gfx: An American passenger on a San Francisco bus expressed displeasure with a Japanese, so the crew dropped the Japanese off. When the Japanese complained to the bus company, the company defended itself by saying, “It is true that the passenger was offended. This is a matter of sensitivity,” he defended himself.

    • Isn’t this a problem that should be described as cross-cultural exclusion, not a cultural gap?

  • gfx: Here’s a suggestion, once and for all, why don’t we stop calling this issue a “sensitivity issue”? This will only lead to a parallel line no matter how far we go, and will only lead to the exclusion of names that are written in a way that is uncomfortable for American sensibilities. The question is whether Quora should recognize “the right to use the customs of the country of origin when writing one’s name in English.

  • kenn: well, yes, I think you’re right about that, since Facebook has a cohesive policy (which they probably follow), How many naming conventions are there in the world that deviate from this? I think it would be a good idea to check how many naming conventions there are in the world that deviate from this one. What other names are allowed on Facebook?

  • gfx: I’m also quite distrustful of the Facebook rules. For example.

    • Symbols, numbers, unusual capitalization, repeating characters or punctuation.

    • O’Reilly is not in violation of this rule, is it? But actually Tim, who is famous in this industry, can properly call himself O’Reilly.

  • kenn: O’Reilly is an official Irish capitolization. But yes, there is a sense of unfairness that only European languages are being meticulously supported.

otsune: gfx registered “Goro FUJI” as his last name in capital letters, and the Quora English moderator banned him because it is not his real name.

dmikurube: I personally think it’s time to throw this in Quora’s face and be done with it. I think it’s irrational in the sense that rules like the real-name-only rule are practically impossible to implement if done properly (and easily politically-incorrect if not done properly). Falsehoods Programmers Believe About Names | Kalzumeus Software fallacy about names held by programmers

nishio: I remember there was some article that summed up the name diversity well, but I couldn’t find it. The one with a lot of “names are not always split in two” and stuff like that.

This social network has since dropped its real name system. Moderation policy changes to allow more people to join Quora - Quora Official

@yugui: @nishio And here’s something else related to names not mentioned there. https://t.co/rABzMiBbVG https://t.co/urgnydIOoS I’m in the category covered by the “fallacy about names”.

This page is auto-translated from /nishio/æœŹćé™ćźšăƒ«ăƒŒăƒ«ăŻäžćˆç† using DeepL. If you looks something interesting but the auto-translated English is not good enough to understand it, feel free to let me know at @nishio_en. I’m very happy to spread my thought to non-Japanese readers.

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