Knowledge workers are motivated by the same motivations that motivate volunteers… Volunteers, precisely because they do not get paid,
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We must get satisfaction from the work itself.
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They must be given the opportunity to challenge themselves.
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The mission of the organization must be known and believed to be the best it can be.
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Must be trained for better jobs.
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Must be able to understand outcomes
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This is what incentive and motivation mean. The amount of compensation, paid or unpaid, appears important to those whose financial needs are not being met, but is not an incentive factor for those whose needs have been met.
How to incentivize in such a situation is shown in the five conditions.
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