Jiro Kawakita is an important keystone for thought and broad listening in Japan
share the same sentiment
It is totally unwise to go from a large division to a small division. [One of the critical problems with this method (see Figure 7) is that it is not a good way to go from large to small. This is one of the critical problems with this method (see Figure 7). … In his mind, he has an arbitrary principle of grouping, such as, “In my opinion, it is correct to divide the contents of this many paper materials into three major categories: market research, quality control, and labor management. The company simply applies this dogmatic classification scheme and fits paper scraps of data into the ready-made framework. In this way, the conceptual significance of the KJ method is completely lost.
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way of thinking p.77
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reaching a decision via a document circulated to all employees
- Broad Listening is Important in Japan, Where Air Rules
- This story is about two steps ahead, and we need a version with only one step.
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bottom-up
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