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Increased productivity of knowledge workers and self-actualization of the knowledge workers themselves can be achieved in the same way.
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Hold knowledge workers accountable themselves.
- Are you making a contribution worthy of your compensation?
- What contributions are being made?
- What are you going to do to contribute?
- This must be asked of the knowledge workers themselves.
- Knowledge workers must be able to explain their contributions
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Enable knowledge workers to value their own contributions
- Need to be able to perceive how their contributions have changed the company.
- Need to know what to do.
- You may not be able to measure it, but if you don’t allow yourself to evaluate your contribution, you will not be moved to contribute.
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Let knowledge workers do what they are supposed to do.
- incentive
- willingness (e.g. to do something)
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For opportunities, put in place personnel who can turn opportunities into results.
- First we must recognize the opportunity.
- We have to assign people to those opportunities.
- The assignee must be the right person.
- The right people are those who can turn those opportunities into results
- We must know who are the people who will deliver results.
- We must know what is currently assigned to that personnel.
This page is auto-translated from /nishio/知識労働者の生産性向上 using DeepL. If you looks something interesting but the auto-translated English is not good enough to understand it, feel free to let me know at @nishio_en. I’m very happy to spread my thought to non-Japanese readers.