- For example, suppose you have an engineer who has trouble getting to work at 9:00 a.m. and is repeatedly late when you try to force him to come in. If you assign him to a meeting that starts at 9:00 a.m. and he is late, many organizations will say it is his fault.
- But even if he has these shortcomings, if he is a highly qualified engineer, he can be placed well and work profitably for the organization.
- In other words, whether he creates or damages value depends on the skill of management.
- The Parable of the Applause
- It was neither his fault nor management’s fault; it was the combination of the two that created the problem.
- I think all interpersonal relationships are like that. No one is without flaws, including myself.
- When there were many people like standardized cogs, it would have been enough to manage them appropriately without thinking too much about it, and if they did not work well, to eliminate them by saying, “This cog is defective.
- Understanding the weaknesses and strengths is a prerequisite for utilizing human resources.
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