Cybozu Advanced Case Studies in Municipal DX | Information Policy and Municipal DX | RABAN
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Hyogo Itami City Office
- Field-driven DX, approximately 430,000 sheets paperless
- Citizen Voice System
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Ehime Seiyo City Office
- Creating an office that is easy to work in and generates conversation
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When the torrential rain disaster hit western Japan in July 2018, Seiyo City was unable to access Garoon, which was operating on-premise at the time, because the network to the main office was out of service at the branch offices that were heavily damaged.
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[Ibaraki Prefectural Government
- Cloud utilization by 7,000 employees and promotion of telework
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In Ibaraki Prefecture, Governor Oigawa, who took office in 2009, has made the realization of DX within the Agency his top priority and is working on reforms. Characteristic among his measures is the guideline of “not having a system and not creating a unique one.
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Governor Oigawa worked for a major IT company after serving in the former Ministry of International Trade and Industry, and was appointed governor of Ibaraki Prefecture after serving as director of the company. The aforementioned guideline is also backed up by this career, “It is irrational to have separate systems, even though the operations of local governments are basically the same.
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In addition, the policy of “no system customization” is also indicated, and it is important to promote operational efficiency by adapting the work style of staff to the system provided by cloud computing and other means.
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- Cloud utilization by 7,000 employees and promotion of telework
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Hyogo Kobe City Public Offices
- Revolutionizing the analog operations of city hall
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Online Census Inquiries Reduced Staff Overtime by Approximately 100 Hours
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“Many people have the image that government work is old-fashioned and rigid, and that it is difficult to reform. However, I want to prove with my own hands that even I, a young person in my early 20s, can make a difference if I speak up and take action. If I believe in it and act on it, I am sure that I can make a big change.
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