How to prevent “corporate memory loss” — A new look at the key to knowledge retention - ZDNet Japan

  • Corporate amnesia is the loss of accumulated organizational knowledge due to employee retirements or the dispersal of employees to different departments


  • According to an article by Paul M. Leonardi in Management Information Systems Quarterly, if knowledge workers can know what communication is going on among others in the organization, they can gain knowledge in a more structured way than workers without that knowledge knowledge in a more structured way than workers without that knowledge.

Ambient Awareness and Knowledge Acquisition: Using Social Media to Learn “Who Knows What” and “Who Knows Whom”


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