- Advantages of [text communication
- Digital written communication has two advantages over spoken conversation
- indelible
- searchable
- Audio fades quickly.
- Must be in the same place at the same time for reception.
- (Side note: another solution to this problem is the invention of the telephone → answering machine voice memo,)
- Environment creates handicaps.
- When most of the information exchange in a company is “communication via voice”, only “people who can be there at the same time” can work.
- People who have difficulty commuting due to physical disabilities, people who live in rural areas and cannot come to Tokyo to work, and people who cannot work full time due to childcare or other reasons.
- Alienate these people.
- = Environment creates handicap.
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Voice cannot be received by people who are far or late.
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When text information is shared via a server, even people who are far away or late can receive it.
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